Security Newsletter

15 May 2023

Discord discloses data breach after support agent got hacked

Discord is notifying users of a data breach that occurred after the account of a third-party support agent was compromised. The security breach exposed the agent's support ticket queue, which contained user email addresses, messages exchanged with Discord support, and any attachments sent as part of the tickets.

Discord says it immediately addressed the breached support account by disabling it once the incident was discovered. "Due to the nature of the incident, it is possible that your email address, the contents of customer service messages and any attachments sent between you and Discord may have been exposed to a third party," Discord said in letters sent to affected users.

"As soon as Discord was made aware of the issue, we deactivated the compromised account and completed malware checks on the affected machine."

 

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Kindred Group in brief

Kindred Group is one of the world’s leading online gambling operators with business across Europe, US and Australia, offering more than 30 million customers across 9 brands a great form of entertainment in a safe, fair and sustainable environment. The company, which employs about 2,000 people, is listed on Nasdaq Stockholm Large Cap and is a member of the European Gaming and Betting Association (EGBA) and founding member of IBIA (Sports Betting Integrity Association). Kindred Group is audited and certified by eCOGRA for compliance with the 2014 EU Recommendation on Consumer Protection and Responsible Gambling (2014/478/EU). Read more on www.kindredgroup.com.