The allegations were first reported in 2017 after CrowdSurge sued Live Nation for antitrust violations, accusing Ticketmaster of accessing confidential business plans, contracts, client lists, and credentials of CrowdSurge tools. According to court documents released on December 30, after being hired by Live Nation in 2013, Stephen Mead, who was CrowdSurge's general manager of U.S. operations, shared with Zeeshan Zaidi, the former head of Ticketmaster's artist services division, and another Ticketmaster employee the passwords to Artist Toolbox, an app that provided real-time data about tickets sold through the victim company. Besides password theft, Mead is also accused of providing "internal and confidential financial documents" retained from his former employer, as well as URLs for draft ticketing web pages so as to learn which artists planned to use CrowdSurge to sell tickets and "dissuade" them from doing so. |